TX DIR – Software, Commercial Off-the-Shelf (COTS), and Related Services
#DIR-CPO-5306
- Effective Start Date: 1/30/2024
- Current Term End Date: 1/30/2026
- Final Expiration Date: 1/30/2030, no more renewals
-
HUB Type: Hispanic American Male
VID: 1274410258800
Zepol Productions, Inc. offers EPICENTER by AOM. EPICENTER is our cloud-based IT Lifecycle Management portal which provides IT Asset, Contract, License, and Ticket Management services.
Through EPICENTER, DIR Customers can add additional services including IT Hardware & Software Support, Maintenance, Extended Warranty, Break/Fix, End-of-Life/Discontinued Hardware Services, Upgrades & Accessories, Memory, SFPs, Transceivers, Fiber Cables, UPS/Batteries, IT Asset Disposition/Recycling, Refresh Consultation, Installation, Integration, and more.
We support all on/off premise, data center, network, storage, and end-user IT Equipment for ALL major OEMs including but not limited to: Cisco, Dell/EMC, HPE, IBM, Juniper, Apple, Lenovo, Motorola, and many others.
Zepol Productions, Inc. may be used by state and local government, public education, and other public entities in Texas as well as public/private entities outside of the great state of Texas.
Eligible Users: Texas Government Code sets out the eligible customers who can purchase technology products/services through the Cooperative Contracts Program. They include:
- Texas State Agencies, as defined by Texas Government Code, Section 2054.003 (13)
- Units of Local Government, as defined by Texas Government Code, Section 2054.003 (9) Cities Counties Public school districts Municipalities Special Purpose Districts
- Institutions of Higher Education, as defined by Texas Education Code, Section 61.003
- Assistance Organizations, as defined by Texas Government Code, 2175.001 DIR utilizes the eligibility for Assistance Organizations as determined by the Texas Comptroller of Public Accounts or the Texas Facility Commission (TFC).
- For information on establishing eligibility, please refer to the Comptroller’s CO-OP purchasing program guidelines or to the TFC program eligibility page
- Interested in our accessibility initiatives, request our VPAT and ICT policy documentation.
Contract (Minimum) Discounts: Please see Appendix C, Pricing Index *.
*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing. The Authorized Resellers must provide, at a minimum, those contract discounts as set forth in Appendix C and cannot offer less favorable pricing discounts than the contract discounts. Notwithstanding the foregoing, the Authorized Resellers may offer any additional, incremental discounts to any eligible users under the DIR-CPO-5306 contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.
EPICENTER Lifecycle Management & Related Services: Available
State Administrative Fee: 0.75% of the net purchase price.
Warranty and Returns: Product Warranty and Return Policy
Scope of Offerings:
A. Products:
EPICENTER by AOM
- IT Lifecycle Management Services
- IT Asset Management
- Contract Management
- License Management
- Ticket Management
- IT Service Delivery
B. Services:
- Alternative to OEM Services, Support, & Maintenance
- Support Services, Computer, Includes Computer Warranties (alternative support services and alternative warranties for all major OEMs including Apple, Cisco, Dell, HP, IBM, Lenovo, and others)
- IT Equipment Maintenance and Management Services (alternative to all major OEMs including break/fix and extension of End-of-Life)
- Biometric Authentication Maintenance and Repair (alternative to all major OEMs)
- Digital Data Destruction Services
- Shredding Services for Computer Components and Peripherals (certified ITAD)
- Alternative to Cisco Services (formerly known as Advanced Services)
Scope of Offerings:
A. Products:
EPICENTER by AOM
- IT Lifecycle Management Services
- IT Asset Management
- Contract Management
- License Management
- Ticket Management
- IT Service Delivery
B. Services:
- Alternative to OEM Services, Support, & Maintenance
- Support Services, Computer, Includes Computer Warranties (alternative support services and alternative warranties for all major OEMs including Apple, Cisco, Dell, HP, IBM, Lenovo, and others)
- IT Equipment Maintenance and Management Services (alternative to all major OEMs including break/fix and extension of End-of-Life)
- Biometric Authentication Maintenance and Repair (alternative to all major OEMs)
- Digital Data Destruction Services
- Shredding Services for Computer Components and Peripherals (certified ITAD)
- Alternative to Cisco Services (formerly known as Advanced Services)
Minimum Guaranteed Discounts *: See Appendix C for Pricing Discounts
*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing and we cannot offer less favorable pricing discounts than the contract discounts. However, additional discounts may be provided in specific circumstances including those where significant volume discounts might apply.
Purchase Order instructions
- For product and pricing information, visit the Zepol Productions, Inc. website or contact Trevor Babyak at (512) 293-0936
- Generate a purchase order made payable to Zepol Productions, Inc. and you must reference the DIR Contract Number DIR-CPO-5306 on your purchase order.
- E-mail or fax your purchase order and quote form to your designated vendor sales representative.
Please include the following details:
Your customer name and phone number, “Ship To” and “Bill To” addresses.
AOM will directly ship the orders placed to the identified “”Ship To”” address(es). Customers will then be invoiced directly by AOM. Payments must be made in accordance with the terms of Price Contract DIR-CPO-5306.
Shipping & Delivery: FOB Customer’s Destination. If the Customer requests expedited or special delivery, Customer will be responsible for any charges for expedited or special delivery.
Warranty Terms: Please refer to AOM Standard Warranty.
Repair or Replacement of Products: Please directly contact AOM at TexasDIR@AOMPartner.com.
For question, inquiries or escalations related to this contract, please send an email with the following details:
- Full Name
- Company
- Title
- Email Address
- Related Participating State(s) inquiry is referencing
- Detailed inquiry/request
For any SKU related questions or inquiries, please contact sales.
Sales Contact:
DIR Contact:
Vendor Contact:
For question, inquiries or escalations related to this contract, please send an email with the following details:
- Full Name
- Company
- Title
- Email Address
- Related Participating State(s) inquiry is referencing
- Detailed inquiry/request
For any SKU related questions or inquiries, please contact sales.
Vendor Contact: